Help when there's a problem

Jordi: Bernat, what's happened? Are you OK?
Bernat: No, I've broken my head.
Jordi: how did that happen?
Bernat: U was an accident. I fel while I was doing snowboard.
Jordi: Oh, right. Have you put it some ice in it?
Bernat: Yes, I have, But it hurts.
Jordi: Do you need help?
Bernat: No, I think it'll be OK.
Jordi: Mmm. Maybe you need to see a doctor.